Frequently Asked Questions...

Click on the Question Below to see the answer!

I am having trouble adding items to my "Shopping Cart"...What can I do?

How do I place an order?

Can you send me a catalog?

How do I check tracking / delivery of my order?

How do I know if you received my order?

Can I check to see if my order has been shipped?

Can I purchase 4 items  for the "Buy 3" discount price? (or purchase 15 at the "Buy 12" price, etc.)

Can I have my order Express Shipped?

Can my order be delivered to a PO Box?

Can my order be delivered to an International Address?

Can I open an account? / Can I order with a Purchase Order? / Can I be billed for my purchase?

Can you send me an invoice?

Can I pay for my order with a check or money order?

Can I order by phone?

Can I track my order online?

When will my order arrive?

Do you have a retail location where I can purchase these items in person?

Can I get a sample?

I want to order large quantities, can I get a lower price?

Can I have kits Custom Labeled?

I don't want to give my credit card information online... How can I order?

Still need Help? 

Email your question by clicking HERE

or call us 9-5 M-F Pacific time at 760-944-1048

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